Customer Feedback
Ordered these for a friend, turned out fantastic and she loved them – highly recommend. Love them, thankyou Love the new style, thanks. Honestly, thought these would be crap but pleasantly surprised – Will order again Look fantastic, designer did an amazing job – thankyou I’m not very tech savvy and Janie was a great help, arrived promptly and look very nice. What can I say, ordered the socks and they arrived a few days later as advertised. I purchased custom socks. Very easy to order and came exactly how they looked upon ordering. Also great that they are made in Australia and came relatively fast. Recommend these to everyone! Will order again for sure – Thankyou I loved the result, I sent through one photo with the faces of my two daughters, and I thought they were cropped beautifully and placed on the socks just on the right spots, great attention to detail, and excellent customer service, I can’t wait to order again! 🙂 Funnily enough, I only gave them today (late Christmas present due to Covid) and they just loved them!! Best idea ever & was prefect for a present Easy to order, arrived when they said they would, and looked like the preview. We were also happy to find they were produced in Australia. Dad was very happy with his birthday surprise! Can’t complain, did what I asked and turned out much better than expected. Received my socks, they look and feel great, however there is spelling mistake I would of thought should have been picked up. Response from Mugsocks Hi James, sorry to hear about your issue. Our policy is to simply cut and paste and supply a proof for your approval prior to print. In saying that, please contact us with more info as we will always work something out regardless where the error occured. The socks arrived quickly and the quality exceeded my expectations. They made a perfect gift for my husband on our wedding day Plenty of places do personalised socks BUT not many have large sizes which I needed for our best man. I loved that you could create the socks with so many different things (colour, text, emojis) and that you got a preview before they were created. Highly recommend! Very well received, lovely and soft. Much better than I expected. Thanks The socks look fantastic. The design process was fun and easy to use and they came up looking perfect. Great quality with bright, vibrant colours! So cute, just love them Everyone I bought for thought they were great, thanks for getting them out to me so fast Can’t wait to see the look on my dads face, arrived quickly and can’t be more thrilled. Merry Xmas. Got ripped off by a fake so-called 100% Australian Made business, then found Mugsocks, they fast-tracked my order and I received it the next business day – Sooooo happy. it was so hard to find a service like this that looks and is legit but mug socks were great, quick, responsive and the result looks awesome. The quality of the picture on the socks was perfect – very crisp. I would recommend this company – great product, excellent service and hassle free delivery. Easy ordering, quick delivery, happy with my product Not only did they advise me my photo was poor quality and asked if I had another sized photo, they worked with what I gave them and they turned out better than I was expecting them to. Cost, speed and customer service was great! I’ll be a returning customer due to all of this. Turned out exactly how I wanted them to! My best friend was in hysterics when they arrived for her! Good quality and the “mock up” version is true to how they will look Picture was clear, not stretched Thank you So good, so clear and just the prefect gift. What a company to deal with. Professional efficient and delivering a unique product that will delight the receiver. From placement of order to the seemless approval process. What a delight. Easy unique and affordable. Great quality and hubby loves them, will most certainly be back again. My order was stuffed up and 1 of 2 arrivals was wrong. Reason unknown but it was quickly remedied by Ben. Thanks. We are very happy with the quality of the socks and photos, however I ordered a size large as my husband is a size 9 usually and unfortunately they are way too big for him in both foot length and the height of them up his leg, and he is unable to wear them 🙁 Response from Mugsocks Hi, could you please make contact with us please so we can look into that for you. Thanks I bought a pair of socks with our daughter and our dogs faces on them for his first Father’s Day. The socks are fantastic and great quality. I didn’t realise a mistake I’d made with the colour of the socks, when they sent through the preview I realised the mistake, corrected it and they sent back a preview with the changes within minutes. Great customer service and great quality. Would highly recommend. I bought these as gifts for friends leaving town and they absolutely love them. Bought for an adult and a child. They fit well and are comfortable. I will be buying more as gifts very soon. Very comfortable. Look like panty hose. I ordered socks for my husbands birthday, he loved it but the kids faces were priceless! Thank you Bought a pair for my best friend with some funny pics on it – Mugsocks were super efficient even during COVID. I received the socks nice and quickly and they are absolutely perfect and excellent quality. Highly recommended 🙂 Ordered these for my husband as a funny anniversary present, he loved then, such great quality and the photo I sent in printed very clearly on the socks. I ordered a custom tie through mugsocks. The process was simple and prompt. Quality was fantastic, exceeded my expectations i’ve bought from them twice now and they have been really good both times Very professional. Quick response time, and the turn around time from the order was great! I bought a pair for Father’s Day for my husband with the faces of our 2 sons and 2 dogs. They make me laugh in a warm fuzzy, way every time I see them. Easy to order and looked and felt fabulous Very fast & great communication Absolutely amazing! From the actual service online where they make sure the socks are perfect, to the delivery time, to the actual socks (the picture is so clear and cut perfectly; not to mention the best quality) , to the packaging. One of the best online products I’ve bought for a while. would 100% recommend, will def purchase again in the future. Really impressed with the quality of the photo and how it’s cut out. However, the sock size is very odd, I got a large for a US 10 and it was like an extra large. Customer service isn’t very friendly. I ordered the socks for my dad for Father’s Day and put a picture of his dogs face on them. They turned out so well! The quality of the socks is really good and the picture turned out so clear. I’ll be ordering from mugsocks again in the future. Love my socks vibrant colour and very clear to see th3 design and writing.I wouldnt go anywhere else Mugsocks page was easy to use and order from. I was very impressed with the clarity of the photos on the socks, they were true to the photos I sent, cropped perfectly without losing any facial expressions. Colours were perfect, as in the photos submitted. Size and quality of the socks were perfect. I was very happy with my order. Gifted this to my husband for father’s day and he absolutely loved it! Great quality. I loved that you can put two different faces and lots of other designs and emojis. Very cute x Everyone had a laugh, I’ve bought from other companies before and I must say these are much better. Thank you Thanks for making me look good Mugsocks! Keep it up. The photos turned out perfectly on the socks, the quality is excellent. The order took a little longer than expected to be made but I’d happily accept a longer timeframe from a good quality, local businesses Response from Mugsocks Hi Emma, thanks for your feedback, unfortunately before and just after father’s day it gets a bit hectic so will take a little longer to get them out to you. My little Sophie 🐈 looks so cute. I wear them to bed every night. The photos turned out great but I expected the quality of the socks to be much better. Response from Mugsocks Hi Sara, we are always happy to address any issues with quality, please contact us with some more info so we can investigate this further and find a solution. Thanks Perfect gift idea and great customer service. Would definitely recommend. I have purchased two pairs for my husband and he loves them. Very comfortable and he gets compliments every time he wears them! Husband loved his Father’s Day socks, the pics on the socks were clear and very professional looking I paid a lot of money for a pair of socks that never arrived!! Then I asked them about it and all they said was check the tracking number, No further help at all. Response from Mugsocks Hi Melinda, sorry you had issues with your delivery. We would have directed you to your Australia Post tracking number as that’s the only way to monitor where your order is once its left us and is in the posties hands. Orders are delayed at the moment especially into Victoria, however are being delivered eventually. If you still haven’t received your order, please email us your order details and we can follow it up for you. If too much time has passed it could in fact be lost and we are always happy to replace or refund. Alternitively you can lodge a customer request via the tracking with Australia Post. Ordered socks of our baby and dog, for a father’s day gift. Was really happy with the options when ordering (background, colours etc) and it was very easy to change the design once the proof was sent through and I realised I wanted a plain background. Gift arrived in time, quality was great, and the recipient loved them. Very happy customer, thank you. Love these socks! I ordered these for Father’s Day. Ordering process was simple and painless. Great that I had a chance to preview them before sign off. Quality is really good, and the images turned out better than expected. Would not hesitate to order them again! So happy with the Father’s Day socks I ordered! They were such a hit and the perfect gift from the kids to their Dad! The quality is great and the kids loved being able to personalise them. Definitely recommend mugsocks!!! I might even have to order myself a pair now haha. Impressed with their great service and the product. Very happy with the quality of the print and the quality of the socks. Prompt service and delivery. Great quality, great customer service A go to gift for any parent. My husband loves them and wears them all the time. The socks are fantastic quality and look amazing! Really special first Father’s Day gift for my husband. He loved them. Have been recommending Mugsocks to everyone. Great editing of personalized photographs on quality socks makes for an awesome present – will be buying more! Realised I made a mistake with my order and was able to easily have it fixed. The socks turned out awesome and I’ll definitely order more in the future. The quality of the print was amazing and the socks so soft and comfy. My partner absolutely loved them and they made a perfect fathers day present. This company is honestly amazing. Not only was the design perfect, but the quality was top notch. I am a sucker for really good customer service because you don’t get to see it much these days. But mugsocks blew me away, the care they showed for their customers just goes to show how amazing this company is. Thank you Janie, and thank you mugsocks! Rushed an order through for my wedding which I was able to pickup the same day. Just Amazing and can’t thank Mugsocks enough. I was extremely pleased with the final product of the customised socks that I purchased for my partner. The photo that I sent over to have place on the socks needed to have a detailed crop and your company effectively did everything that I outlined in my description and the quality of the socks are fantastic. Thank you! Happy with my socks! Thank you! Quick delivery Love them, great quality and a super fast turnaround So happy I stumbled upon this site, what a fab gift for my dad who is always hard to buy for. The socks were lovely and soft. The image printed on them wonderfully! Got a quick response from the design team when I wanted an adjustment to the sock pattern and it was amended in minutes. These turned out much better than I thought, amazing work and highly recommended as a great unique gift. The socks I ordered came so quickly and they were amazing. I loved that I could see what they would look like before they were printed and approve the design (just in case!) They were great for an anniversary gift! Now my boyfriend can wear our faces all the time The final product was fantastic, no changes were needed as their design was perfect! couldnt be happier I ordered the business style socks and the quality was amazing and the pictures came out so clear! the photos and the quality are great. Would purchase again The socks came out amazing I was a bit skeptical on how the quality would turn out, but when they arrived I was so impressed. They were given as a gift and the receiver loved them! Good fun socks for mum on mothers day Great communication, exactly what I needed. Excellent quality, colours pop on the fabric! Definitely recommend Absolutely pleased with my order, will order more Bought a pair for our adult son who loves quirky socks. The socks have faces of his little dog, a Daschund named Ned, all over them. Turned out better than expected. Our son loves them. Thanks Mugsocks. Better than I imagined they would be. Gave them as a birthday gift and he hasn’t stopped wearing them since The only aus company that I could put more than 2 faces! The cropping was perfect and the printing good quality. Thanks so much! Absolutely loved them, came earlier then expected and was the perfect gift. Good quality gift that is unique! I have purchased these on two occasions and had no issues with quality, shipping or price 🙂 Absolutely love them! Great quality, vibrant colour, great detail and fantastic costumer service. Would definitely recommend! This was my first time purchasing and I was so impressed! There are so many options to design the socks. This was a gift and they were very loved. Will be purchasing more in the future. Fantastic product My friend absolutely loved them, they’re so funny and such good quality! It was hard to not keep them for myself !! The photos were perfect and clear and the socks arrived on the right day, thank you so much!Happy bday socks
Wow!
Great Quality
Suprised!!!
OMG love them!!!!!!!
Very helpful
Good job.
great products
Purrrrific job, very happy!
Loved them!
Awesome socks
BEST Idea ever
I can not recommend this product enoughEasy and reliable
Great thankyou.
Great quality, but a typo
Excellent quality
Fabulous socks!
Chrissy present
Awesome
Gorgeous 😍
Went down a treat!
Amazing for Christmas 🎅
Definately Australian!!!
Socks for my brother
Fantastic product
Great, fun product
Better than I expected!
Amazing!
Really well done
Perfect
Amazing
Service service service
Fabulous gift idea
No Title
Great quality but incorrect sizing for us
Best Father’s Day present
Absolutely love them! Will buy more
Socktastic
Amazing!
Excellent product, highly recommended
Love them! Such a great gift idea
Great quality, exceeded expectations
Great service
Custom socks for wedding
Hilarious!
Loved the socks
True to picture
If I could rate it 6 stars I would.
Photo quality great
Really impressed
Amazing Quality Socks
Socks and details
Great quality and design
Hahahaha these are great!
My new go -to gift!
Excellent quality
Love love love them! ❤️
Looks looked great
I was not happy with the quality of the socks at all.Great product, great quality
Second pair, will come back for more!
Awesome socks
I paid a lot of money for a pair of socks that never arrived!!
Kind regardsVery happy customer
Awesome!
Best Father’s Day present ever!!!
Great service .
Tessa socks
Awesome gift idea
Amazing Gift
Fantastic product and service
Great personalized gift!
Excellent product and service.
Top quality
Will definitely purchase again!!Great socks, great people, great company
Amazing Customer Service!
Customised socks review
Great product fast service
Great work guys!
Hahahah Love them!
Excellent sock and photo quality
Beautiful Job!
Really fast and great quality
Custom socks
loved the product and really appreciated the progress updates...they really assured me
amazing product!!
Great socks and an amazing present!!
Love them!!
All good baby baby
Perfect socks!
Great quality
Mugsocks
Great pair of socks
Birthday socks
The best!
Great quality, clear picture, speedy delivery, perfect gift.
Fun
Face socks
Dog socks
Best gift ever !
AMAZING (birthday gift)