Customer Feedback

Socks for my brother

5.0 rating
November 26, 2020

it was so hard to find a service like this that looks and is legit but mug socks were great, quick, responsive and the result looks awesome.

AC

Fantastic product

5.0 rating
November 17, 2020

The quality of the picture on the socks was perfect – very crisp. I would recommend this company – great product, excellent service and hassle free delivery.

Tammy

Great, fun product

5.0 rating
November 4, 2020

Easy ordering, quick delivery, happy with my product

Tennille

Better than I expected!

5.0 rating
November 2, 2020

Not only did they advise me my photo was poor quality and asked if I had another sized photo, they worked with what I gave them and they turned out better than I was expecting them to. Cost, speed and customer service was great! I’ll be a returning customer due to all of this.

Eden

Amazing!

5.0 rating
November 2, 2020

Turned out exactly how I wanted them to! My best friend was in hysterics when they arrived for her! Good quality and the “mock up” version is true to how they will look

Jenna

Really well done

5.0 rating
November 2, 2020

Picture was clear, not stretched

Anonymous

Perfect

5.0 rating
November 2, 2020

Thank you

Amy

Amazing

5.0 rating
November 1, 2020

So good, so clear and just the prefect gift.

Jay

Service service service

5.0 rating
November 1, 2020

What a company to deal with. Professional efficient and delivering a unique product that will delight the receiver. From placement of order to the seemless approval process. What a delight. Easy unique and affordable.

Kelly

Fabulous gift idea

5.0 rating
October 31, 2020

Great quality and hubby loves them, will most certainly be back again.

Tania H.

No Title

4.0 rating
October 31, 2020

My order was stuffed up and 1 of 2 arrivals was wrong. Reason unknown but it was quickly remedied by Ben. Thanks.

Ian

Great quality but incorrect sizing for us

3.0 rating
October 31, 2020

We are very happy with the quality of the socks and photos, however I ordered a size large as my husband is a size 9 usually and unfortunately they are way too big for him in both foot length and the height of them up his leg, and he is unable to wear them 🙁

Jo

Response from Mugsocks

Hi, could you please make contact with us please so we can look into that for you. Thanks

Best Father’s Day present

5.0 rating
October 31, 2020

I bought a pair of socks with our daughter and our dogs faces on them for his first Father’s Day. The socks are fantastic and great quality. I didn’t realise a mistake I’d made with the colour of the socks, when they sent through the preview I realised the mistake, corrected it and they sent back a preview with the changes within minutes. Great customer service and great quality. Would highly recommend.

Liv

Absolutely love them! Will buy more

5.0 rating
October 31, 2020

I bought these as gifts for friends leaving town and they absolutely love them. Bought for an adult and a child. They fit well and are comfortable. I will be buying more as gifts very soon.

Bronte

Socktastic

5.0 rating
October 30, 2020

Very comfortable. Look like panty hose.

Natasha

Amazing!

5.0 rating
October 30, 2020

I ordered socks for my husbands birthday, he loved it but the kids faces were priceless! Thank you

Ebonie

Excellent product, highly recommended

5.0 rating
October 30, 2020

Bought a pair for my best friend with some funny pics on it – Mugsocks were super efficient even during COVID. I received the socks nice and quickly and they are absolutely perfect and excellent quality. Highly recommended 🙂

Kristy

Love them! Such a great gift idea

5.0 rating
October 30, 2020

Ordered these for my husband as a funny anniversary present, he loved then, such great quality and the photo I sent in printed very clearly on the socks.

Elyse

Great quality, exceeded expectations

5.0 rating
October 30, 2020

I ordered a custom tie through mugsocks. The process was simple and prompt. Quality was fantastic, exceeded my expectations

Eliza

Great service

4.0 rating
October 29, 2020

i’ve bought from them twice now and they have been really good both times

flynn

Custom socks for wedding

5.0 rating
October 29, 2020

Very professional. Quick response time, and the turn around time from the order was great!

Roger

Hilarious!

5.0 rating
October 29, 2020

I bought a pair for Father’s Day for my husband with the faces of our 2 sons and 2 dogs. They make me laugh in a warm fuzzy, way every time I see them.

Michelle Sevenson

Loved the socks

5.0 rating
October 28, 2020

Easy to order and looked and felt fabulous

Kylie Auldist

True to picture

5.0 rating
October 27, 2020

Very fast & great communication

Sandra Sanders

If I could rate it 6 stars I would.

5.0 rating
October 27, 2020

Absolutely amazing! From the actual service online where they make sure the socks are perfect, to the delivery time, to the actual socks (the picture is so clear and cut perfectly; not to mention the best quality) , to the packaging. One of the best online products I’ve bought for a while. would 100% recommend, will def purchase again in the future.

Lucy

Photo quality great

3.0 rating
October 27, 2020

Really impressed with the quality of the photo and how it’s cut out. However, the sock size is very odd, I got a large for a US 10 and it was like an extra large. Customer service isn’t very friendly.

Katherine

Really impressed

5.0 rating
October 27, 2020

I ordered the socks for my dad for Father’s Day and put a picture of his dogs face on them. They turned out so well! The quality of the socks is really good and the picture turned out so clear. I’ll be ordering from mugsocks again in the future.

Kelly

Amazing Quality Socks

5.0 rating
October 26, 2020

Love my socks vibrant colour and very clear to see th3 design and writing.I wouldnt go anywhere else

Sharon Andermahr

Socks and details

5.0 rating
October 26, 2020

Mugsocks page was easy to use and order from. I was very impressed with the clarity of the photos on the socks, they were true to the photos I sent, cropped perfectly without losing any facial expressions. Colours were perfect, as in the photos submitted. Size and quality of the socks were perfect. I was very happy with my order.

Maureen

Great quality and design

5.0 rating
October 24, 2020

Gifted this to my husband for father’s day and he absolutely loved it! Great quality. I loved that you can put two different faces and lots of other designs and emojis. Very cute x

Justine

Hahahaha these are great!

5.0 rating
October 24, 2020

Everyone had a laugh, I’ve bought from other companies before and I must say these are much better. Thank you

Kate

My new go -to gift!

5.0 rating
October 24, 2020

Thanks for making me look good Mugsocks! Keep it up.

Josh

Excellent quality

4.0 rating
October 24, 2020

The photos turned out perfectly on the socks, the quality is excellent. The order took a little longer than expected to be made but I’d happily accept a longer timeframe from a good quality, local businesses

Emma

Response from Mugsocks

Hi Emma, thanks for your feedback, unfortunately before and just after father’s day it gets a bit hectic so will take a little longer to get them out to you.

Love love love them! ❤️

5.0 rating
October 24, 2020

My little Sophie 🐈 looks so cute. I wear them to bed every night.

Kelly

Looks looked great

3.0 rating
October 24, 2020

The photos turned out great but I expected the quality of the socks to be much better.
I was not happy with the quality of the socks at all.

Sara

Response from Mugsocks

Hi Sara, we are always happy to address any issues with quality, please contact us with some more info so we can investigate this further and find a solution. Thanks

Great product, great quality

5.0 rating
October 23, 2020

Perfect gift idea and great customer service. Would definitely recommend.

Maree

Second pair, will come back for more!

5.0 rating
October 23, 2020

I have purchased two pairs for my husband and he loves them. Very comfortable and he gets compliments every time he wears them!

Rebecca Smith

Awesome socks

5.0 rating
October 22, 2020

Husband loved his Father’s Day socks, the pics on the socks were clear and very professional looking

Laura

I paid a lot of money for a pair of socks that never arrived!!

1.0 rating
October 22, 2020

I paid a lot of money for a pair of socks that never arrived!! Then I asked them about it and all they said was check the tracking number, No further help at all.

Melinda

Response from Mugsocks

Hi Melinda, sorry you had issues with your delivery. We would have directed you to your Australia Post tracking number as that’s the only way to monitor where your order is once its left us and is in the posties hands. Orders are delayed at the moment especially into Victoria, however are being delivered eventually. If you still haven’t received your order, please email us your order details and we can follow it up for you. If too much time has passed it could in fact be lost and we are always happy to replace or refund. Alternitively you can lodge a customer request via the tracking with Australia Post.
Kind regards

Very happy customer

5.0 rating
October 21, 2020

Ordered socks of our baby and dog, for a father’s day gift. Was really happy with the options when ordering (background, colours etc) and it was very easy to change the design once the proof was sent through and I realised I wanted a plain background. Gift arrived in time, quality was great, and the recipient loved them. Very happy customer, thank you.

Conor

Awesome!

5.0 rating
October 21, 2020

Love these socks! I ordered these for Father’s Day. Ordering process was simple and painless. Great that I had a chance to preview them before sign off. Quality is really good, and the images turned out better than expected. Would not hesitate to order them again!

Natalie

Best Father’s Day present ever!!!

5.0 rating
October 20, 2020

So happy with the Father’s Day socks I ordered! They were such a hit and the perfect gift from the kids to their Dad! The quality is great and the kids loved being able to personalise them. Definitely recommend mugsocks!!! I might even have to order myself a pair now haha.

Christina Bechtold

Great service .

5.0 rating
October 20, 2020

Impressed with their great service and the product.

Ridhima

Tessa socks

5.0 rating
October 20, 2020

Very happy with the quality of the print and the quality of the socks. Prompt service and delivery.

Kelley

Awesome gift idea

5.0 rating
October 20, 2020

Great quality, great customer service

Maree

Amazing Gift

5.0 rating
October 20, 2020

A go to gift for any parent. My husband loves them and wears them all the time.

Rochelle M

Fantastic product and service

5.0 rating
October 20, 2020

The socks are fantastic quality and look amazing! Really special first Father’s Day gift for my husband. He loved them. Have been recommending Mugsocks to everyone.

Manda

Great personalized gift!

5.0 rating
October 20, 2020

Great editing of personalized photographs on quality socks makes for an awesome present – will be buying more!

WF

Excellent product and service.

5.0 rating
October 19, 2020

Realised I made a mistake with my order and was able to easily have it fixed. The socks turned out awesome and I’ll definitely order more in the future.

Bianca

Top quality

5.0 rating
October 19, 2020

The quality of the print was amazing and the socks so soft and comfy. My partner absolutely loved them and they made a perfect fathers day present.
Will definitely purchase again!!

Kia Kollias

Great socks, great people, great company

5.0 rating
October 8, 2020

This company is honestly amazing. Not only was the design perfect, but the quality was top notch. I am a sucker for really good customer service because you don’t get to see it much these days. But mugsocks blew me away, the care they showed for their customers just goes to show how amazing this company is. Thank you Janie, and thank you mugsocks!

Josh

Amazing Customer Service!

5.0 rating
September 26, 2020

Rushed an order through for my wedding which I was able to pickup the same day. Just Amazing and can’t thank Mugsocks enough.

Tamara S.

Customised socks review

5.0 rating
September 9, 2020

I was extremely pleased with the final product of the customised socks that I purchased for my partner. The photo that I sent over to have place on the socks needed to have a detailed crop and your company effectively did everything that I outlined in my description and the quality of the socks are fantastic. Thank you!

Elliot

Great product fast service

5.0 rating
September 6, 2020

Happy with my socks! Thank you! Quick delivery

Mel

Great work guys!

5.0 rating
August 3, 2020

Love them, great quality and a super fast turnaround

Henry

Hahahah Love them!

5.0 rating
August 3, 2020

So happy I stumbled upon this site, what a fab gift for my dad who is always hard to buy for.

Soph

Excellent sock and photo quality

5.0 rating
July 20, 2020

The socks were lovely and soft. The image printed on them wonderfully! Got a quick response from the design team when I wanted an adjustment to the sock pattern and it was amended in minutes.

Charlene

Beautiful Job!

5.0 rating
July 15, 2020

These turned out much better than I thought, amazing work and highly recommended as a great unique gift.

Jan

Really fast and great quality

5.0 rating
July 2, 2020

The socks I ordered came so quickly and they were amazing. I loved that I could see what they would look like before they were printed and approve the design (just in case!) They were great for an anniversary gift! Now my boyfriend can wear our faces all the time

Tyler

Custom socks

5.0 rating
June 30, 2020

The final product was fantastic, no changes were needed as their design was perfect!

Chris

loved the product and really appreciated the progress updates...they really assured me

5.0 rating
June 30, 2020

couldnt be happier

Paul from Castlemaine

amazing product!!

5.0 rating
June 30, 2020

I ordered the business style socks and the quality was amazing and the pictures came out so clear!

Sigourney

Great socks and an amazing present!!

5.0 rating
June 29, 2020

the photos and the quality are great. Would purchase again

Anonymous

Love them!!

5.0 rating
June 29, 2020

The socks came out amazing I was a bit skeptical on how the quality would turn out, but when they arrived I was so impressed. They were given as a gift and the receiver loved them!

Gabrielle. A

All good baby baby

5.0 rating
June 29, 2020

Good fun socks for mum on mothers day

James

Perfect socks!

5.0 rating
June 29, 2020

Great communication, exactly what I needed.

Abby

Great quality

5.0 rating
June 29, 2020

Excellent quality, colours pop on the fabric! Definitely recommend

Danni

Mugsocks

5.0 rating
June 29, 2020

Absolutely pleased with my order, will order more

Karen ferguson

Great pair of socks

5.0 rating
June 28, 2020

Bought a pair for our adult son who loves quirky socks. The socks have faces of his little dog, a Daschund named Ned, all over them. Turned out better than expected. Our son loves them. Thanks Mugsocks.

Maree

Birthday socks

5.0 rating
June 27, 2020

Better than I imagined they would be. Gave them as a birthday gift and he hasn’t stopped wearing them since

Mara

The best!

5.0 rating
June 27, 2020

The only aus company that I could put more than 2 faces! The cropping was perfect and the printing good quality. Thanks so much!

Anonymous

Great quality, clear picture, speedy delivery, perfect gift.

5.0 rating
June 26, 2020

Absolutely loved them, came earlier then expected and was the perfect gift.

Debra McLaren

Fun

5.0 rating
June 26, 2020

Good quality gift that is unique! I have purchased these on two occasions and had no issues with quality, shipping or price 🙂

Chantelle

Face socks

5.0 rating
June 26, 2020

Absolutely love them! Great quality, vibrant colour, great detail and fantastic costumer service. Would definitely recommend!

Dee

Dog socks

5.0 rating
June 26, 2020

This was my first time purchasing and I was so impressed! There are so many options to design the socks. This was a gift and they were very loved. Will be purchasing more in the future.

Sam

Best gift ever !

5.0 rating
June 24, 2020

Fantastic product

Heather x

AMAZING (birthday gift)

5.0 rating
June 22, 2020

My friend absolutely loved them, they’re so funny and such good quality! It was hard to not keep them for myself !! The photos were perfect and clear and the socks arrived on the right day, thank you so much!

aj

v funny and v good quality!!

4.0 rating
June 22, 2020

My friend absolutely loved them and thought they were v funny. Only thing was that they’re quite expensive (for me) but they are good quality!!

anonymous

Great birthday present!

5.0 rating
June 16, 2020

I decided to do something different, so I ordered a pair of your socks for my son for his birthday. He loved them! The photo of his dog turned out so well, and I was so happy when they arrived. I couldn’t wait to give them to him for his birthday. Thank you so much.

Kerri Bilyj

Awesome

4.0 rating
June 16, 2020

They are great. They looked as good as we expected. Gave us a good laugh.

Jody

Great quality personal gift

5.0 rating
June 15, 2020

Easy to order, great tracking options, excellent quality! An all round super gift idea!

Anonymous

Fantastic design and quality!!

5.0 rating
June 15, 2020

The socks were really great!! I was hesitant as there are so many companies offering this product but I couldn’t recommend mugsocks enough. The socks looked amazing and the quality of the socks was great too!

Caitlyn

Smooth and Perfect

5.0 rating
June 15, 2020

Prompt communication, accurate descriotion of service and superb product. Makes for one of the bests gifts!

Ross

Love the Socks!

5.0 rating
June 15, 2020

I love the socks, they look excellent. You did a great job!

Meg

Face printed on mug socks

5.0 rating
June 15, 2020

Delivery was quick, checked with preview before ordering. Fantastic service

Renee

Great quality product!!!!

5.0 rating
June 15, 2020

Ordered some of these for a Mother’s day gift, and they are fantastic!. Great quality and the pictures are good detail. Would definitely buy more from MugSocks

Ben

Great socks and service

5.0 rating
June 15, 2020

Socks looked great and made a great present. Arrived very quickly also!

Simon O'Connor

Great product!

5.0 rating
June 14, 2020

The socks are super soft & look great! Would definitely buy again!

Bonnie

Everything was seamless!

5.0 rating
June 14, 2020

Easy website to use, very quick from the get go and couldn’t have been happier with the professional and fantastic sock print! These were such a hit I’ll be designing more for gifts! Can’t fault this service!

Sarah

Amazing1

5.0 rating
June 14, 2020

Really perfect for a hilarious gift – decent fabric and well-printed mug shots!! Thank you.

Indyana

Was great to being able to personalise the socks with her dog, she loved them

5.0 rating
June 13, 2020

Very quick service & well made, very happy with the product that I bought for my friends 21st Birthday & she also really liked them also

Samantha

Socks with the dog's face on them came out great!

5.0 rating
June 13, 2020

Awesome product.

Mel

Soooo Happy!

5.0 rating
June 13, 2020

was so happy with my socks, the picture came out amazing and the socks are soooo soft!.

Anonymous

Fantastic customer service!

5.0 rating
June 13, 2020

Okay I’m a bit late with this review but I haven’t forgotten the fantastic customer service from these guys! I ordered a pair of Mugsocks for a work secret santa present and realised it was probably not going to make it on time. I emailed them and luckily they were able to help me out despite being so busy with their Xmas orders. I know they won’t be able to do this for every last minute order but I’m so grateful they could pull it off this once for me. Everyone absolutely loved the socks. They were a hit ! Can’t thank you enough for your quick response and dispatch. Quality of socks and images was also really good. Can’t fault them.
Thanks again!

Dajana

These socks were simply amazing!!!

5.0 rating
June 13, 2020

The quality of these socks was insane. My partner loved these so much. So warm. So comfy. So worth it

Natasha

High quality fabric and photos!

5.0 rating
June 12, 2020

High quality fabric and photos! Really comfy!

Anonymous

Cool product

4.0 rating
June 12, 2020

Easy to use website, item came quickly, exactly what I ordered.

Katie

Great product

5.0 rating
June 12, 2020

3rd time ordering from mug socks, never disappointed

Jo

Great quality

4.0 rating
June 11, 2020

Great quality, quick delivery, easy to design but a tad bit costly.

Lachlan

Response from Mugsocks

Thanks for your feedback, we have made our prices as low as possible. They are made locally in Brisbane and the price inlcudes everything including two faces scattered over the socks, personalised text, a proof before production, shipping and GST. Thanks!

Amazing!

5.0 rating
June 11, 2020

Ordered these socks for our grandmothers for Mother’s Day and they were completely delighted with the sight of their grandchildren on their feet! They both adore them! I can’t wait to order myself a pair too. Quality, colour and design were spot on!

Priscilla