Customer Feedback

Happy bday socks

Rated 5 out of 5
March 1, 2021

Ordered these for a friend, turned out fantastic and she loved them – highly recommend.

Ken T.

Wow!

Rated 5 out of 5
February 26, 2021

Love them, thankyou

Casey P.

Great Quality

Rated 5 out of 5
February 19, 2021

Love the new style, thanks.

Jerry K.

Suprised!!!

Rated 5 out of 5
February 19, 2021

Honestly, thought these would be crap but pleasantly surprised – Will order again

Siobhan K.

OMG love them!!!!!!!

Rated 5 out of 5
February 11, 2021

Look fantastic, designer did an amazing job – thankyou

Cassie D.

Very helpful

Rated 5 out of 5
February 4, 2021

I’m not very tech savvy and Janie was a great help, arrived promptly and look very nice.

Karen S.

Good job.

Rated 5 out of 5
January 31, 2021

What can I say, ordered the socks and they arrived a few days later as advertised.

Rodney K.

great products

Rated 5 out of 5
January 31, 2021

I purchased custom socks. Very easy to order and came exactly how they looked upon ordering. Also great that they are made in Australia and came relatively fast. Recommend these to everyone!

Kate .

Purrrrific job, very happy!

Rated 5 out of 5
January 31, 2021

Will order again for sure – Thankyou

Emily L.

Loved them!

Rated 5 out of 5
January 18, 2021

I loved the result, I sent through one photo with the faces of my two daughters, and I thought they were cropped beautifully and placed on the socks just on the right spots, great attention to detail, and excellent customer service, I can’t wait to order again! 🙂

Xeni .

Awesome socks

Rated 5 out of 5
January 18, 2021

Funnily enough, I only gave them today (late Christmas present due to Covid) and they just loved them!!

Anna .

BEST Idea ever

Rated 5 out of 5
January 18, 2021

Best idea ever & was prefect for a present
I can not recommend this product enough

Teri .

Easy and reliable

Rated 5 out of 5
January 18, 2021

Easy to order, arrived when they said they would, and looked like the preview. We were also happy to find they were produced in Australia. Dad was very happy with his birthday surprise!

Karina .

Great thankyou.

Rated 5 out of 5
January 17, 2021

Can’t complain, did what I asked and turned out much better than expected.

Gloria K.

Great quality, but a typo

Rated 3 out of 5
January 17, 2021

Received my socks, they look and feel great, however there is spelling mistake I would of thought should have been picked up.

James Y.

Response from Mugsocks

Hi James, sorry to hear about your issue. Our policy is to simply cut and paste and supply a proof for your approval prior to print. In saying that, please contact us with more info as we will always work something out regardless where the error occured.

Excellent quality

Rated 5 out of 5
January 17, 2021

The socks arrived quickly and the quality exceeded my expectations. They made a perfect gift for my husband on our wedding day

Jessica .

Fabulous socks!

Rated 5 out of 5
January 17, 2021

Plenty of places do personalised socks BUT not many have large sizes which I needed for our best man. I loved that you could create the socks with so many different things (colour, text, emojis) and that you got a preview before they were created. Highly recommend!

Robyn .

Chrissy present

Rated 5 out of 5
January 16, 2021

Very well received, lovely and soft. Much better than I expected. Thanks

Melissa K.

Awesome

Rated 5 out of 5
January 16, 2021

The socks look fantastic. The design process was fun and easy to use and they came up looking perfect. Great quality with bright, vibrant colours!

Jayde .

Gorgeous 😍

Rated 5 out of 5
January 15, 2021

So cute, just love them

Ainslee O.

Went down a treat!

Rated 5 out of 5
December 27, 2020

Everyone I bought for thought they were great, thanks for getting them out to me so fast

Jeromy L.

Amazing for Christmas 🎅

Rated 5 out of 5
December 24, 2020

Can’t wait to see the look on my dads face, arrived quickly and can’t be more thrilled. Merry Xmas.

Josie L.

Definately Australian!!!

Rated 5 out of 5
December 24, 2020

Got ripped off by a fake so-called 100% Australian Made business, then found Mugsocks, they fast-tracked my order and I received it the next business day – Sooooo happy.

Kerry F.

Socks for my brother

Rated 5 out of 5
November 26, 2020

it was so hard to find a service like this that looks and is legit but mug socks were great, quick, responsive and the result looks awesome.

AC .

Fantastic product

Rated 5 out of 5
November 17, 2020

The quality of the picture on the socks was perfect – very crisp. I would recommend this company – great product, excellent service and hassle free delivery.

Tammy .

Great, fun product

Rated 5 out of 5
November 4, 2020

Easy ordering, quick delivery, happy with my product

Tennille .

Better than I expected!

Rated 5 out of 5
November 2, 2020

Not only did they advise me my photo was poor quality and asked if I had another sized photo, they worked with what I gave them and they turned out better than I was expecting them to. Cost, speed and customer service was great! I’ll be a returning customer due to all of this.

Eden .

Amazing!

Rated 5 out of 5
November 2, 2020

Turned out exactly how I wanted them to! My best friend was in hysterics when they arrived for her! Good quality and the “mock up” version is true to how they will look

Jenna .

Really well done

Rated 5 out of 5
November 2, 2020

Picture was clear, not stretched

.

Perfect

Rated 5 out of 5
November 2, 2020

Thank you

Amy .

Amazing

Rated 5 out of 5
November 1, 2020

So good, so clear and just the prefect gift.

Jay .

Service service service

Rated 5 out of 5
November 1, 2020

What a company to deal with. Professional efficient and delivering a unique product that will delight the receiver. From placement of order to the seemless approval process. What a delight. Easy unique and affordable.

Kelly .

Fabulous gift idea

Rated 5 out of 5
October 31, 2020

Great quality and hubby loves them, will most certainly be back again.

Tania H.

No Title

Rated 4 out of 5
October 31, 2020

My order was stuffed up and 1 of 2 arrivals was wrong. Reason unknown but it was quickly remedied by Ben. Thanks.

Ian .

Great quality but incorrect sizing for us

Rated 3 out of 5
October 31, 2020

We are very happy with the quality of the socks and photos, however I ordered a size large as my husband is a size 9 usually and unfortunately they are way too big for him in both foot length and the height of them up his leg, and he is unable to wear them 🙁

Jo .

Response from Mugsocks

Hi, could you please make contact with us please so we can look into that for you. Thanks

Best Father’s Day present

Rated 5 out of 5
October 31, 2020

I bought a pair of socks with our daughter and our dogs faces on them for his first Father’s Day. The socks are fantastic and great quality. I didn’t realise a mistake I’d made with the colour of the socks, when they sent through the preview I realised the mistake, corrected it and they sent back a preview with the changes within minutes. Great customer service and great quality. Would highly recommend.

Liv .

Absolutely love them! Will buy more

Rated 5 out of 5
October 31, 2020

I bought these as gifts for friends leaving town and they absolutely love them. Bought for an adult and a child. They fit well and are comfortable. I will be buying more as gifts very soon.

Bronte .

Socktastic

Rated 5 out of 5
October 30, 2020

Very comfortable. Look like panty hose.

Natasha .

Amazing!

Rated 5 out of 5
October 30, 2020

I ordered socks for my husbands birthday, he loved it but the kids faces were priceless! Thank you

Ebonie .

Excellent product, highly recommended

Rated 5 out of 5
October 30, 2020

Bought a pair for my best friend with some funny pics on it – Mugsocks were super efficient even during COVID. I received the socks nice and quickly and they are absolutely perfect and excellent quality. Highly recommended 🙂

Kristy .

Love them! Such a great gift idea

Rated 5 out of 5
October 30, 2020

Ordered these for my husband as a funny anniversary present, he loved then, such great quality and the photo I sent in printed very clearly on the socks.

Elyse .

Great quality, exceeded expectations

Rated 5 out of 5
October 30, 2020

I ordered a custom tie through mugsocks. The process was simple and prompt. Quality was fantastic, exceeded my expectations

Eliza .

Great service

Rated 4 out of 5
October 29, 2020

i’ve bought from them twice now and they have been really good both times

flynn .

Custom socks for wedding

Rated 5 out of 5
October 29, 2020

Very professional. Quick response time, and the turn around time from the order was great!

Roger .

Hilarious!

Rated 5 out of 5
October 29, 2020

I bought a pair for Father’s Day for my husband with the faces of our 2 sons and 2 dogs. They make me laugh in a warm fuzzy, way every time I see them.

Michelle S.

Loved the socks

Rated 5 out of 5
October 28, 2020

Easy to order and looked and felt fabulous

Kylie A.

True to picture

Rated 5 out of 5
October 27, 2020

Very fast & great communication

Sandra S.

If I could rate it 6 stars I would.

Rated 5 out of 5
October 27, 2020

Absolutely amazing! From the actual service online where they make sure the socks are perfect, to the delivery time, to the actual socks (the picture is so clear and cut perfectly; not to mention the best quality) , to the packaging. One of the best online products I’ve bought for a while. would 100% recommend, will def purchase again in the future.

Lucy .

Photo quality great

Rated 3 out of 5
October 27, 2020

Really impressed with the quality of the photo and how it’s cut out. However, the sock size is very odd, I got a large for a US 10 and it was like an extra large. Customer service isn’t very friendly.

Katherine .

Really impressed

Rated 5 out of 5
October 27, 2020

I ordered the socks for my dad for Father’s Day and put a picture of his dogs face on them. They turned out so well! The quality of the socks is really good and the picture turned out so clear. I’ll be ordering from mugsocks again in the future.

Kelly .

Amazing Quality Socks

Rated 5 out of 5
October 26, 2020

Love my socks vibrant colour and very clear to see th3 design and writing.I wouldnt go anywhere else

Sharon A.

Socks and details

Rated 5 out of 5
October 26, 2020

Mugsocks page was easy to use and order from. I was very impressed with the clarity of the photos on the socks, they were true to the photos I sent, cropped perfectly without losing any facial expressions. Colours were perfect, as in the photos submitted. Size and quality of the socks were perfect. I was very happy with my order.

Maureen .

Great quality and design

Rated 5 out of 5
October 24, 2020

Gifted this to my husband for father’s day and he absolutely loved it! Great quality. I loved that you can put two different faces and lots of other designs and emojis. Very cute x

Justine .

Hahahaha these are great!

Rated 5 out of 5
October 24, 2020

Everyone had a laugh, I’ve bought from other companies before and I must say these are much better. Thank you

Kate .

My new go -to gift!

Rated 5 out of 5
October 24, 2020

Thanks for making me look good Mugsocks! Keep it up.

Josh .

Excellent quality

Rated 4 out of 5
October 24, 2020

The photos turned out perfectly on the socks, the quality is excellent. The order took a little longer than expected to be made but I’d happily accept a longer timeframe from a good quality, local businesses

Emma .

Response from Mugsocks

Hi Emma, thanks for your feedback, unfortunately before and just after father’s day it gets a bit hectic so will take a little longer to get them out to you.

Love love love them! ❤️

Rated 5 out of 5
October 24, 2020

My little Sophie 🐈 looks so cute. I wear them to bed every night.

Kelly .

Looks looked great

Rated 3 out of 5
October 24, 2020

The photos turned out great but I expected the quality of the socks to be much better.
I was not happy with the quality of the socks at all.

Sara .

Response from Mugsocks

Hi Sara, we are always happy to address any issues with quality, please contact us with some more info so we can investigate this further and find a solution. Thanks

Great product, great quality

Rated 5 out of 5
October 23, 2020

Perfect gift idea and great customer service. Would definitely recommend.

Maree .

Second pair, will come back for more!

Rated 5 out of 5
October 23, 2020

I have purchased two pairs for my husband and he loves them. Very comfortable and he gets compliments every time he wears them!

Rebecca S.

Awesome socks

Rated 5 out of 5
October 22, 2020

Husband loved his Father’s Day socks, the pics on the socks were clear and very professional looking

Laura .

I paid a lot of money for a pair of socks that never arrived!!

Rated 1 out of 5
October 22, 2020

I paid a lot of money for a pair of socks that never arrived!! Then I asked them about it and all they said was check the tracking number, No further help at all.

Melinda .

Response from Mugsocks

Hi Melinda, sorry you had issues with your delivery. We would have directed you to your Australia Post tracking number as that’s the only way to monitor where your order is once its left us and is in the posties hands. Orders are delayed at the moment especially into Victoria, however are being delivered eventually. If you still haven’t received your order, please email us your order details and we can follow it up for you. If too much time has passed it could in fact be lost and we are always happy to replace or refund. Alternitively you can lodge a customer request via the tracking with Australia Post.
Kind regards

Very happy customer

Rated 5 out of 5
October 21, 2020

Ordered socks of our baby and dog, for a father’s day gift. Was really happy with the options when ordering (background, colours etc) and it was very easy to change the design once the proof was sent through and I realised I wanted a plain background. Gift arrived in time, quality was great, and the recipient loved them. Very happy customer, thank you.

Conor .

Awesome!

Rated 5 out of 5
October 21, 2020

Love these socks! I ordered these for Father’s Day. Ordering process was simple and painless. Great that I had a chance to preview them before sign off. Quality is really good, and the images turned out better than expected. Would not hesitate to order them again!

Natalie .

Best Father’s Day present ever!!!

Rated 5 out of 5
October 20, 2020

So happy with the Father’s Day socks I ordered! They were such a hit and the perfect gift from the kids to their Dad! The quality is great and the kids loved being able to personalise them. Definitely recommend mugsocks!!! I might even have to order myself a pair now haha.

Christina B.

Great service .

Rated 5 out of 5
October 20, 2020

Impressed with their great service and the product.

Ridhima .

Tessa socks

Rated 5 out of 5
October 20, 2020

Very happy with the quality of the print and the quality of the socks. Prompt service and delivery.

Kelley .

Awesome gift idea

Rated 5 out of 5
October 20, 2020

Great quality, great customer service

Maree .

Amazing Gift

Rated 5 out of 5
October 20, 2020

A go to gift for any parent. My husband loves them and wears them all the time.

Rochelle M.

Fantastic product and service

Rated 5 out of 5
October 20, 2020

The socks are fantastic quality and look amazing! Really special first Father’s Day gift for my husband. He loved them. Have been recommending Mugsocks to everyone.

Manda .

Great personalized gift!

Rated 5 out of 5
October 20, 2020

Great editing of personalized photographs on quality socks makes for an awesome present – will be buying more!

WF .

Excellent product and service.

Rated 5 out of 5
October 19, 2020

Realised I made a mistake with my order and was able to easily have it fixed. The socks turned out awesome and I’ll definitely order more in the future.

Bianca .

Top quality

Rated 5 out of 5
October 19, 2020

The quality of the print was amazing and the socks so soft and comfy. My partner absolutely loved them and they made a perfect fathers day present.
Will definitely purchase again!!

Kia K.

Great socks, great people, great company

Rated 5 out of 5
October 8, 2020

This company is honestly amazing. Not only was the design perfect, but the quality was top notch. I am a sucker for really good customer service because you don’t get to see it much these days. But mugsocks blew me away, the care they showed for their customers just goes to show how amazing this company is. Thank you Janie, and thank you mugsocks!

Josh .

Amazing Customer Service!

Rated 5 out of 5
September 26, 2020

Rushed an order through for my wedding which I was able to pickup the same day. Just Amazing and can’t thank Mugsocks enough.

Tamara S.

Customised socks review

Rated 5 out of 5
September 9, 2020

I was extremely pleased with the final product of the customised socks that I purchased for my partner. The photo that I sent over to have place on the socks needed to have a detailed crop and your company effectively did everything that I outlined in my description and the quality of the socks are fantastic. Thank you!

Elliot .

Great product fast service

Rated 5 out of 5
September 6, 2020

Happy with my socks! Thank you! Quick delivery

Mel .

Great work guys!

Rated 5 out of 5
August 3, 2020

Love them, great quality and a super fast turnaround

Henry .

Hahahah Love them!

Rated 5 out of 5
August 3, 2020

So happy I stumbled upon this site, what a fab gift for my dad who is always hard to buy for.

Soph .

Excellent sock and photo quality

Rated 5 out of 5
July 20, 2020

The socks were lovely and soft. The image printed on them wonderfully! Got a quick response from the design team when I wanted an adjustment to the sock pattern and it was amended in minutes.

Charlene .

Beautiful Job!

Rated 5 out of 5
July 15, 2020

These turned out much better than I thought, amazing work and highly recommended as a great unique gift.

Jan .

Really fast and great quality

Rated 5 out of 5
July 2, 2020

The socks I ordered came so quickly and they were amazing. I loved that I could see what they would look like before they were printed and approve the design (just in case!) They were great for an anniversary gift! Now my boyfriend can wear our faces all the time

Tyler .

Custom socks

Rated 5 out of 5
June 30, 2020

The final product was fantastic, no changes were needed as their design was perfect!

Chris .

loved the product and really appreciated the progress updates...they really assured me

Rated 5 out of 5
June 30, 2020

couldnt be happier

Paul C.

amazing product!!

Rated 5 out of 5
June 30, 2020

I ordered the business style socks and the quality was amazing and the pictures came out so clear!

Sigourney .

Great socks and an amazing present!!

Rated 5 out of 5
June 29, 2020

the photos and the quality are great. Would purchase again

.

Love them!!

Rated 5 out of 5
June 29, 2020

The socks came out amazing I was a bit skeptical on how the quality would turn out, but when they arrived I was so impressed. They were given as a gift and the receiver loved them!

Gabrielle A.

All good baby baby

Rated 5 out of 5
June 29, 2020

Good fun socks for mum on mothers day

James .

Perfect socks!

Rated 5 out of 5
June 29, 2020

Great communication, exactly what I needed.

Abby .

Great quality

Rated 5 out of 5
June 29, 2020

Excellent quality, colours pop on the fabric! Definitely recommend

Danni .

Mugsocks

Rated 5 out of 5
June 29, 2020

Absolutely pleased with my order, will order more

Karen F.

Great pair of socks

Rated 5 out of 5
June 28, 2020

Bought a pair for our adult son who loves quirky socks. The socks have faces of his little dog, a Daschund named Ned, all over them. Turned out better than expected. Our son loves them. Thanks Mugsocks.

Maree .

Birthday socks

Rated 5 out of 5
June 27, 2020

Better than I imagined they would be. Gave them as a birthday gift and he hasn’t stopped wearing them since

Mara .

The best!

Rated 5 out of 5
June 27, 2020

The only aus company that I could put more than 2 faces! The cropping was perfect and the printing good quality. Thanks so much!

.

Great quality, clear picture, speedy delivery, perfect gift.

Rated 5 out of 5
June 26, 2020

Absolutely loved them, came earlier then expected and was the perfect gift.

Debra M.

Fun

Rated 5 out of 5
June 26, 2020

Good quality gift that is unique! I have purchased these on two occasions and had no issues with quality, shipping or price 🙂

Chantelle .

Face socks

Rated 5 out of 5
June 26, 2020

Absolutely love them! Great quality, vibrant colour, great detail and fantastic costumer service. Would definitely recommend!

Dee .

Dog socks

Rated 5 out of 5
June 26, 2020

This was my first time purchasing and I was so impressed! There are so many options to design the socks. This was a gift and they were very loved. Will be purchasing more in the future.

Sam .

Best gift ever !

Rated 5 out of 5
June 24, 2020

Fantastic product

Heather X.

AMAZING (birthday gift)

Rated 5 out of 5
June 22, 2020

My friend absolutely loved them, they’re so funny and such good quality! It was hard to not keep them for myself !! The photos were perfect and clear and the socks arrived on the right day, thank you so much!

aj .